Frequently Asked Question
What if my package is received with damaged or missing items?
Last Updated a year ago
Does the outside of the package, show severe damage?
Refuse the package at the time of delivery.
Once a package is refused, or if the damage is noticed after delivery, please contact us within 3 days of delivery to begin the claims process.
Please allow up to 30 days for resolve of a damaged package claim.
Refuse the package at the time of delivery.
Once a package is refused, or if the damage is noticed after delivery, please contact us within 3 days of delivery to begin the claims process.
Please allow up to 30 days for resolve of a damaged package claim.